Is Your Site in the 40% that Discourage Prospective Customers?
You’ll find a great summary of a recent Nielsen Norman Group report in a post titled BTB Web Sites Not User-Friendly over at dmNews.
The San Francisco-based research firm’s first B2B Website Usability study found that business-to-business Web sites offer a weaker user experience than B2C sites, with the result that users of B2B sites are […]
Continue Reading Add comment December 13th, 2006